first thing on a monday morning I was booked to do some customer service training.
tee hee.
anyone who knows me would know that that was not destined to go well.
the whole company has been put on this thing even if, like me, you only have 'internal clients' is it just me or does internal clients sound a bit yucky? yup.
anyways it was all very blah, I tried to not look too bored. failed. there were only four of us including julie burchills hubby (bet he loves being called that). we both expressed a hatred of role play shit before we went in and hope there wouldn't be any. vain hope of course.
there was indeed role play but I must have looked rather reluctant cause she made everyone but me do it.
score. my unbroken record of avoiding role play (unless it's rude) is intact.
part of the training was saying that even if the client is annoying and stupid you should not get cross or let your irritation show in your voice. I asked how one does that. that would actually be a useful skill. how to hide the fact that you think the person you are talking to is a bit special needs and they're pissing you off.
no answer.
I said what if you always get cross? she suggested therapy.
hmmm.
so dead helpful all in all.
then an illustration that the company would have been better off doing a company wide health and safety course came when the massive rain fall lead to a leak coming through one of the light fittings in our office. big big rain and a very old building. most amusing.
the guy sat under the drip moved and the lights were turned off.
then the techy guys turned up and we were treated the to spectacle of one holding a bucket while the other climbed a metal ladder to poke a hole in the ceiling near all the live electrics with a metal screwdriver while the water drips.
class.
no death occurred.
I took photos just incase.
then the guy who was being dripped on moved... and to the hilarity of all the drip followed him and drenched another computer.
brilliant.
every rain cloud does indeed have a silver lining 
so I'm a bit damp but thoroughly amused by my day at work so far. apart from the fact I can't actually see my keyboard. ah well, might improve my typing!
my weekend was fairly good too. I had organized a skip to turn up saturday morning so we could clear out the junk from the garden. you can actually see the rotting mattress that's lived there for a couple of years now on google earth. sob.
little angel cat slept till 6.00am and angel boy actually volunteered to get up to look after him and they barked out on the sofa so we all got to sleep till 7.30.
result.
then the skip turned up, on time, there was a free parking space right outside our house and everything.
how stress free? brilliant.
then the boy got dressed and started moving shit immediately.
me and little cat mostly watched through the bedroom window and shouted encouragement.
he looked pretty damn sexy lugging piles of rubble around. lovely.
garden clear. fab. it does however highlight the still half build shed but as most of the ruined contents of said shed went in the skip I could care less.
I've got a garden I'm, not totally embarrassed to let people see now! yippee. course I still can;t let little cat play in it cause it is a multi leveled concrete water filled death trap but you can't have everything.
the only other thing I needed to boy to do was pop up to the attic to have a look at the state of insulation so I could see whether we needed more and take any more actual rubbish to the skip.
he needed a rest first. and a cup of coffee and some lunch and some more coffee and stop nagging I'll get to it and it's now 5 and it's dark and now he tells me there is no working light in the attic.
sigh.
never mind.
he seemed a bit reluctant to lift up floor boards in the dark so prodded a bit and reported that we have a wee bit of insulation.
fuck it. don't care. you've been a good boy today. bugger insulation.
then he went off to march around for remembrance sunday. leaving me and little cat to have a lovely relaxing sat night and sunday.
the marching was apparently not liven up by the fact that their band this year was a Jamaican tin drum ensemble.
tee hee.
not very good to march too it seems
so I'm wet but jolly today. and fully trained up on customer service. how may I help you today?
